Clear answers.
No hidden complexity.
Have questions about how smart NFC stands work, how Review Guard™ protects your reputation, or how device provisioning works? Here is everything you need to know.
Everything you need to know.
Common questions about GrowTap hardware, Review Guard™, and customer data ownership.
Guests place their smartphone near the GrowTap acrylic stand on their table or at checkout. The embedded NTAG424 chip triggers an instant native redirect on iOS and Android straight to your official Google Maps review dialog with 5 stars pre-selected. No apps to install, no camera QR searching, and zero friction.
When a diner has an unsatisfactory experience and taps the stand to leave feedback, Review Guard™ intercepts it privately. An automated SMS alert is dispatched to your floor manager in under 5 seconds with the exact table number. Management can address the complaint table-side before the customer ever leaves your building and posts a public 1-star review.
Yes, 100%. Unlike Meta, Google, or Yelp where you rent access to followers and must pay for ads every time you want to reach them, every customer contact collected through GrowTap belongs permanently to your venue. You can export your full customer database to CSV at any time.
The Business plan lets you send up to 7 targeted SMS announcements per week to your opt-in VIP regulars. This allows you to fill slow Tuesday nights, announce flash promotions, or invite diners to weekend live events with average text open rates of 98%.
Hardware arrives pre-encoded, laser-etched with your custom Google review routing and QR codes. Setup takes under 5 minutes: simply unbox and place on your counter or tables. The Starter plan ($19.99/mo + $25 setup) includes an encrypted tap card or mini puck. The Pro plan ($34.99/mo + $25 setup) includes a heavy-duty matte acrylic counter stand with analytics, while the Business plan ($74.99/mo + $25/table upfront) covers your entire dining room fleet with VIP SMS and Square POS sync.
Yes. GrowTap connects directly to Square POS to sync menu data and track exact dining room revenue generated from your VIP customer text campaigns.
Have a specific question about your dining room?
Our team configures custom hardware deployments for multi-location hospitality groups and single storefronts alike.